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Your Partner in Protection

Integrated Warranty Solutions (IWS) is a specialized, fully scalable extended service agreement (ESA) platform. Strategically aligned with the financial strength and reliability of AIG Warranty 1, we fill a critical gap in the HVAC/R industry by offering protection plans that go far beyond standard equipment warranties.

The IWS team has decades of experience working within the HVAC/R industry to serve our network of client partners. IWS provides risk mitigation solutions utilizing extensive industry performance data.

The IWS advantage provides:

  • Brand protection – Enhances the consumer experience and promotes retention.
  • Risk mitigation – AIG underwrites extended service agreements.
  • Revenue expansion – Provides additional opportunities to connect during the product life cycle.
  • Lead generation – Creates product distinction and market differentiation.

Ready to take your business to the next level? Partner with IWS today!

Driving Results That Move Your Business Forward

At IWS, we make protection plan programs simple, scalable, and service-driven. From residential HVAC to commercial engineering firms and manufacturer reps, we support industry professionals with a fully-managed solution that includes:

  • Extended parts and labor protection plans
  • Cutting-edge technologies to enable seamless connections to end-users, maximizing lifetime revenue potential
  • Multi-year campaigns, including subscription offerings, keep your brand at the forefront
  • Custom programs built for residential HVAC or commercial HVAC/R applications

Filling the Gaps in HVAC/R Coverage

Manufacturer limited warranties cover parts for up to 10 years, but rarely account for labor expenses. Offering ESAs provides an opportunity to enhance standard coverage to meet customer expectations.

The IWS mission is to support HVAC/R professionals in delivering true cost-of-ownership solutions.

Who We Serve

Residential HVAC Dealers

Commercial Mechanical Contractors

Engineering Firms and Reps

Original Equipment Manufacturers

Wholesale Distribution


1Limitations and exclusions apply. See sample terms and conditions for further information. Extended service contracts are provided by Service Net Warranty, LLC, part of AIG, or one or more of its affiliates. AIG is the marketing name for the worldwide operations of American International Group, Inc. All products and services are written or provided by subsidiaries or affiliates of American International Group, Inc. For additional information, please visit our website at www.aig.com